Aarian Health Pty Ltd. and its employees (“we”, “us” or “our”) respect the privacy of our users and have created a Privacy Policy that explains how we handle personal information of users. This statement outlines how we collect, use, and protect user information. 

In this Privacy Policy, references to “you” are references to the individual who is the subject of personal information submitted to us. 

We are committed to protecting your privacy by collecting, storing, using and disclosing your personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (together "the Act"). 

In this Privacy Policy, the terms “personal information” and “sensitive information” have the same meaning as in the Act. 

This Privacy Policy may be amended from time to time. Your continued engagement with us and use of our products and services after any amendments are made indicates that you accept the amendments. You should check this Privacy Policy regularly to ensure you are aware of any changes, and only provide further personal information to us if you accept the changes. 

Compliance 

To use Aarian Health websites, you must agree to the Privacy Policy. If you want to stop receiving our marketing emails, click the Unsubscribe button in the email. 

Collection of information 

Healthcare professionals 

We gather various details from healthcare professionals, like: 

• Full name, work address, phone numbers, and email 
• Qualifications, attended programs, and professional credentials 
• Specialties and areas of interest in their practice 
• Membership in professional associations and activities 
• Patient-related information 
• Public domain and social media data 
• Business details, ABN, and banking information 

Patients 

We gather different personal details from patients for activities like pharmacy campaigns, clinical trials, market research, early access programs, and other patient programs. The collected data may include: 

• Full name, home address, phone numbers, and email address 
• Age, gender, and diagnosis 
• Treatment details (such as the drug or device used, start date, dose, and duration/discontinuation) 
• Other sensitive information, including health details and complications. 

Any Adverse Events (AEs) or events of special interest shall be forwarded to the relevant manufacturer within one (1) business day from receiving information, by sending the collected information (subject to Data Privacy in local countries) to the designated manufacturer email address. 

Aarian Health gathers data to enhance its services and comprehend the preferences of its website and program visitors. The information is obtained through the following methods: 

We collect information that you provide to us such as name, email address, company name, title, country for accessing our programs, downloads, subscribing to newsletters and registering for events and training interactions. We may also gather information about you from publicly available sources such as social media, marketing platforms or events you attended. If you have requested information from us or purchased our services, you will receive marketing communications from us. 

Aarian Health collects information such as your IP address, browser type, location, and other technical data when you use their website. This information may be used for statistical or demographic purposes. Aarian Health may also obtain technical data from third parties and public sources. 

• analytics providers 
• advertising networks 
• search information providers 

Aarian Health websites only collect personal information required by law. We do not collect any special categories of personal information including information about your race, religion, sexual orientation, political opinions, criminal convictions, and offenses. 

Aarian Health will only use your personal information for the purpose it was collected. If we need to use it for something else, we'll notify you and explain why. 

Sharing of Information 

Aarian Health may share your personal information with its group companies, third-party service providers, and partners who process personal information for purposes that are described in Privacy Notices or notified to you when Aarian Health collects your personal information. Aarian Health may also disclose your personal information to law enforcement bodies, regulatory, government agencies, courts, or other third parties where it believes disclosure is necessary as a matter of applicable law or regulation, to exercise, establish or defend its legal rights, or to protect your vital interests or those of any other person. Your personal information may also be shared with any other person with your consent to the disclosure. 

If you have been issued with a password to allow access to our Sites, you must keep that password secure and not allow it to be shared with unauthorised persons. Failure to comply may endanger your submitted information.

Legal Basis of Processing 

Aarian Health's basis for collecting and using your personal information is based on the specific context and type of information involved. Generally, Aarian Health will only collect personal information when it is necessary to fulfill a contract with you, when it is in Aarian Health's legitimate interests and does not conflict with your rights, or when you have given your consent. In some cases, Aarian Health may have a legal obligation to collect personal information or may need it to protect your safety or that of another person. 

If you require more information about the legal basis for collecting and utilising your personal information by Aarian Health, please contact us at info@aarianhealth.com.au

Use of Information 

Aarian Health collects your information to improve its business decisions and provide better services. It uses your location data to enhance your experience on its websites. Any non-personal information collected is used to improve Aarian Health’s websites, and your IP address is used for website diagnostics and administration. Aarian Health only retains personal information for as long as necessary, considering the amount, nature, and sensitivity of the information and applicable legal requirements. 

International Transfers 

Aarian Health processes your personal information on servers located outside your country, which may have different data protection laws. However, Aarian Health ensures that appropriate safeguards are in place to protect your data according to its Privacy Policy.  

Information Security 

Your personal information is protected by Aarian Health using secure servers and encryption to prevent unauthorized access. If there is ever a breach, Aarian Health has procedures in place to notify you and applicable regulators as required by law. 

Marketing 

Aarian Health will collect and use your personal data for marketing purposes. We will store your data in our CRM system and use it to inform you about our products and services that we think may be of interest to you. We will also send you newsletters. To make decisions on future marketing, we will collect information about your response to our emails and our interaction with you for statistical purposes. If you want us to stop collecting and using this information, please contact info@aarianhealth.com.au 

Links 

Aarian Health's website includes links, plug-ins, and applications to third-party websites. By clicking on these links or enabling these connections, third parties may collect or share your data. Aarian Health has no control over such third-party connections and is not responsible for their content, privacy policies, or reliability. We encourage you to read the privacy notice and policy of every website you visit when leaving Aarian Health's website. 

Your Data Protection Rights 

If you're protected by EU data protection law, you have the right to access, correct, update, and delete your personal information. You can also object to processing or request portability of your information. To do any of these, contact Aarian Health. 

You can opt-out of Aarian Health's marketing communications at any time by clicking "unsubscribe" or using the opt-out mechanism. If your personal information was collected based on your consent, you can withdraw it anytime.  

You can complain to a data protection authority about Aarian Health's use of your personal information. Accessing your personal information is free, but Aarian Health may charge a reasonable fee or refuse to comply if your request is unfounded, repetitive, or excessive. Aarian Health tries to respond to all requests within one month. 

Cookies 

To control cookies on your browser, you can choose to refuse or limit cookies. However, please note that disabling cookies may affect the functionality of certain parts of Aarian Health websites.  

Changes to the Policy 

Aarian Health can modify or amend the Privacy Policy at any time. You can view the changes on Aarian Health websites. By continuing to use Aarian Health websites, you accept those changes. This version was last updated on 12 March 2024 and has no historic versions. 

Contact Details 

Please ensure that your personal information with Aarian Health is always accurate and up to date. If there are any changes to your personal information during your relationship with Aarian Health, kindly inform us immediately. For any queries regarding our Privacy Policy, Aarian Health websites or your interaction with Aarian Health via Aarian Health website, please contact us through our contact form. 

Aarian Health Pty Ltd

Email: info@aarianhealth.com.au  

Australia 

PO Box 143  

Stanhope Gardens 

NSW 2768 

Australia